You are in your office looking over your
performance report and it happened again. Your low performing employee failed
to meet quota this month even after you spoke with them about the importance of
meeting goals. This employee has a great attitude and you know they can do
better. You just do not know how to motivate them to reach the goal. Money used
to work, but that has worn off. You are baffled and you know being frustrated
makes matters worse. What do you do?
The Coaching and Mentoring focuses on
how to better coach your employees to higher performance. Coaching is a process
of relationship building and setting goals. How well you coach is related
directly to how well you are able to foster a great working relationship with
your employees through understanding them and strategic goal setting.
Course
Outline:
Module
One: Getting Started
Module
Two: Defining Coaching and Mentoring
Module
Three: Setting Goals
Module
Four: Understanding the Reality
Module
Five: Developing Options
Module
Six: Wrapping it All Up
Module
Seven: The Importance of Trust
Module
Eight: Providing Feedback
Module
Nine: Overcoming Roadblocks
Module
Ten: Reaching the End
Module
Eleven: How Mentoring Differs from Coaching
Module
Twelve: Wrapping Up