This course examines the basics, most
importantly to be considerate of others, dress/appearance, the workplace versus
social situations, business meetings, proper introductions and "the
handshake", conversation skills/small talk, cultural differences affecting
international business opportunities, dealing with interruptions, and proper
business email and telephone etiquette.
Have you ever been in a situation where:
·
You met someone important and
had no idea what to say or do?
·
You spilled soup all over
yourself at an important business event?
·
You showed up at an important meeting
under or overdressed?
Let’s face it: we’ve all had those embarrassing etiquette gaffes. Our Business
Etiquette workshop will help participants look and sound their best no
matter what the situation.
Course
Outline:
Module
One: Getting Started
Module
Two: Understanding Etiquette
Module
Three: Networking for Success
Module
Four: The Meet and Greet
Module
Five: The Dining in Style
Module
Six: Eating Out
Module
Seven: Business Email Etiquette
Module
Eight: Telephone Etiquette
Module
Nine: The Written Letter
Module
Ten: Dressing for Success
Module
Eleven: International Etiquette
Module
Twelve: Wrapping Up