Emotional intelligence describes the
ability to understand one’s own feelings. It also provides great insight on how
emotion influences motivation and behavior. The concepts of Emotional
Intelligence have been around since the early 20th century, but the term was
first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop
your participants will gain a better understanding of self-management and
self-awareness. This in turn will give them better insight and control over
their actions and emotions. With a greater understanding of emotions your
participant’s will experience a positive impact on their professional and
personal lives.
Module
One: Getting Started
Module
Two: What is Emotional Intelligence
Module
Three: Four Skills in Emotional Intelligence
Module
Four: Verbal Communication Skills
Module
Five: Non-Verbal Communication Skills
Module
Six: Social Management and Responsibility
Module
Seven: Tools to Regulate Your Emotions
Module
Eight: Gaining Control
Module
Nine: Business Practices (I)
Module
Ten: Business Practices (II)
Module
Eleven: Making an Impact
Module
Twelve: Wrapping Up