Crisis management is as important as
finance management, personnel management, etc. Having a clear and effective
program and plan for an event is critical not only to your survival, but
critical to the profitability and possibly the survival of the company. Being
able to identify risk, assess the situation and respond appropriately is
important, and requires not only training, but practice.
With our Crisis Management workshop participants will understand that a crisis can occur any time. They will
develop skills needed for certain negative events. Also, they will be able to recognize
warning signs to help avoid negative situations completely, or, if the
situation occurs, better manage the crisis.
Course
Outline:
Module
One: Getting Started
Module
Two: Crisis
Module
Three: Workplace Violence
Module
Four: Myths
Module
Five: Escalation
Module
Six: Concerning Behaviors
Module
Seven: Domestic Violence Indicators
Module
Eight: Triggers of Workplace Violence
Module
Nine: Conflict Dangers
Module
Ten: Response
Module
Eleven: Strategies
Module
Twelve: Wrapping Up