Workplace Diversity

Code: EL-Workpl_Div
Price: $97.00
Quantity in Basket: None

Improving diversity knowledge is a required component of every company. With more and more businesses having global presence workplace diversity is a forgone conclusion. Your participants will be able to use strategies to be proactive and remove barriers. They will be shown how to build and encourage diversity in their workplace and community.

Our Workshop Diversity course will help participants understand what diversity is, and how they can create a more diverse environment. They will be instructed on how to use active listening and employ effective questioning techniques. By learning the right complaint resolution skills and choosing the right course of action communication throughout your business will be strengthened.

Course Outline:

Module One: Getting Started

Module Two: Understanding Diversity

Module Three: Understanding Stereotypes

Module Four: Breaking Down the Barriers

Module Five: Verbal Communication Skills

Module Six: Non-Verbal Communication Skills

Module Seven: Being Proactive

Module Eight: Coping with Discrimination 

Module Nine: Dealing with Diversity Complaints as a Person

Module Ten: Dealing with Diversity Complaints as a Manager 

Module Eleven: Dealing with Diversity Complaints as an Organization

Module Twelve: Wrapping Up