Business Etiquette

Code: EL-Etiquette
Price: $30.00
Quantity in Basket: None
This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and "the handshake", conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette.

Have you ever been in a situation where:

·         You met someone important and had no idea what to say or do?

·         You spilled soup all over yourself at an important business event?

·         You showed up at an important meeting under or overdressed?

Let’s face it: we’ve all had those embarrassing etiquette gaffes. Our Business Etiquette workshop will help participants look and sound their best no matter what the situation.


Course Outline:

Module One: Getting Started 

Module Two: Understanding Etiquette

Module Three: Networking for Success 

Module Four: The Meet and Greet

Module Five: The Dining in Style 

Module Six: Eating Out

Module Seven: Business Email Etiquette 

Module Eight: Telephone Etiquette

Module Nine: The Written Letter 

Module Ten: Dressing for Success

Module Eleven: International Etiquette 

Module Twelve: Wrapping Up