This course examines the basics, most
importantly to be considerate of others, dress/appearance, the workplace versus
social situations, business meetings, proper introductions and "the
handshake", conversation skills/small talk, cultural differences affecting
international business opportunities, dealing with interruptions, and proper
business email and telephone etiquette.
Have you ever been in a situation where:
You met someone important and
had no idea what to say or do?
You spilled soup all over
yourself at an important business event?
You showed up at an important meeting
under or overdressed?
Let’s face it: we’ve all had those embarrassing etiquette gaffes. Our Business
Etiquette workshop will help participants look and sound their best no
matter what the situation.
One: Getting Started
Two: Understanding Etiquette
Three: Networking for Success
Four: The Meet and Greet
Five: The Dining in Style
Six: Eating Out
Seven: Business Email Etiquette
Eight: Telephone Etiquette
Nine: The Written Letter
Ten: Dressing for Success
Eleven: International Etiquette
Twelve: Wrapping Up